By utilizing brand tools, such as the IHG Voice tool, training programs, labor and hour worksheets, and employee engagement surveys we are able to optimize our labor costs. Additionally, we work with our housekeeping departments and laundry teams to set time goals for each room cleaned. By providing training and development tools, we have confident, empowered employees.
At InnTrusted, we strive to find the perfect balance between cost control, employee retention, and guest satisfaction, so as to not compromise on any of those important areas.
At InnTrusted, we believe that revenue management is an essential instrument that must be fully utilized to operate a successful, profit-sustaining hotel. By analyzing each hotels pricing strategies, our goal is to increase RevPar growth (RGI), therefore bringing in a healthy bottom line.
Our department is dedicated to utilizing the best revenue generating tools available to hoteliers in each brand. The revenue team is proficient with tools used by the top hotel franchises such as Hilton, Intercontinental Hotels Group, Choice, and Carlson.
In 2012 InnTrusted purchased the Holiday Inn Express & Suites, Nampa, Idaho. After implementing our revenue management skills and techniques, we experienced an increase of 31% in overall revenue in just twelve months.