Director of Sales & Revenue Management
Hillary has a love and passion for the hotel industry. She started out at the front desk at the Holiday Inn Pocatello. She was crazy about hospitality and loved taking on the weary travelers, making sure they walked away with a smile. After working in Sales and as Front Desk Manager at the Holiday Inn, her life took her to Missoula, Montana where she worked as Front Desk Manager at the Holiday Inn Express Riverside. Hillary enjoyed learning the limited service side of the industry and enjoyed Missoula. She had many opportunities to develop her leadership style, training practices, and revenue management.
Following her husband’s career opportunity in Boise, Idaho, Hillary was recruited to be a General Manager at the Candlewood Suites Boise-Meridian. In her first year Hillary increased internet sales by $55,000, grew REVPAR by $10, and was the recipient of the 2011 IHG Torch Bearer Award given to the top five Candlewoods in operation. She was lucky to work with amazing people who loved the industry as much as she did.
Hillary joined the InnTrusted team in 2012 as the Revenue Support Specialist. Her expertise and knowledge has been utilized to grow our Social Media Marketing campaigns and help manage our revenue. She is a resource for each General Manager, Social Media Champion, and Sales Manager. In October 2017 Hillary accepted the position of Director of Sales and Revenue Management. She is the leader and sales resource for our hotel sales managers as well as Director of Revenue Management for our Missoula-MT, Butte-MT and Idaho Falls-ID properties. Again, Hillary feels lucky to work with teams that are passionate about the industry.
“This industry is all about people and relationships. Building teams, connecting with our guests, and growing revenue…that is what it is all about.”